Professional Summary
Dedicated and detail-oriented Administrative Specialist II with over 5 years of experience in providing high-level administrative support. Proven track record of streamlining office operations, improving efficiency, and enhancing overall productivity. Skilled in managing calendars, coordinating meetings, and handling confidential information with discretion. Adept at developing and implementing processes to optimize workflow and enhance organizational effectiveness. Strong communication and interpersonal skills with a focus on delivering exceptional customer service and building positive relationships with stakeholders.
WORK EXPERIENCE
Administrative Specialist II
January 2018 - Present
ABC Company | City, State
- Managed executive calendars, scheduled meetings, and coordinated travel arrangements, resulting in a 20% increase in on-time attendance for meetings.
- Developed and implemented a new filing system, reducing retrieval time by 30% and improving overall organization.
- Prepared and edited correspondence, reports, and presentations for senior management, ensuring accuracy and professionalism in all communications.
- Conducted research and compiled data for various projects, leading to a 15% improvement in decision-making processes.
- Coordinated office events and team-building activities to boost employee morale and foster a positive work environment.
Administrative Assistant
March 2015 - December 2017
XYZ Corporation | City, State
- Managed office supplies inventory and streamlined ordering process, resulting in a 10% cost savings.
- Assisted in the onboarding of new employees by coordinating orientation sessions and preparing necessary documentation.
- Responded to inquiries from internal and external stakeholders in a timely and professional manner, enhancing customer satisfaction.
- Maintained confidential employee records and files in compliance with company policies and regulations.
- Supported the HR department in recruitment efforts by scheduling interviews and conducting initial candidate screenings.
Office Coordinator
June 2013 - February 2015
DEF Organization | City, State
- Oversaw office maintenance and repairs, ensuring a safe and functional work environment for all employees.
- Managed vendor relationships and negotiated contracts to secure cost-effective services for the organization.
- Coordinated logistics for company events and meetings, including venue selection, catering, and audiovisual setup.
- Implemented a new electronic document management system, reducing paper waste by 25% and improving document retrieval efficiency.
- Assisted in budget tracking and expense reporting, contributing to accurate financial record-keeping.
EDUCATION
Bachelor's Degree in Business Administration,
XYZ University
Graduated: May 2013