Download Free Sample Resume for Administrative Support Assistant II

A well-organized and effective resume is crucial for the role of Administrative Support Assistant II. It should clearly communicate the candidate's skills relevant to the key responsibilities of the job, showcasing their ability to provide essential support and maintain efficient office operations.

Common responsibilities for Administrative Support Assistant II include:

  • Answer and direct phone calls
  • Organize and schedule appointments
  • Write and distribute email, correspondence memos, letters, faxes, and forms
  • Assist in the preparation of regularly scheduled reports
  • Develop and maintain a filing system
  • Update and maintain office policies and procedures
  • Order office supplies and research new deals and suppliers
  • Maintain contact lists
  • Book travel arrangements
  • Submit and reconcile expense reports
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John Doe

Administrative Support Assistant II

john.doe@email.com

(555) 123456

linkedin.com/in/john-doe

Professional Summary

Dedicated and detail-oriented Administrative Support Assistant II with over 5 years of experience in providing high-level administrative support to executives and teams. Proven track record of streamlining office operations, improving efficiency, and enhancing overall productivity. Skilled in managing calendars, coordinating meetings, and handling confidential information with discretion. Adept at multitasking in fast-paced environments while maintaining a high level of accuracy and professionalism.

WORK EXPERIENCE
Administrative Support Assistant II
January 2018 - Present
XYZ Company | City, State
  • Coordinate and schedule meetings, appointments, and travel arrangements for executives, resulting in a 20% increase in efficiency.
  • Manage and maintain executive calendars, ensuring timely attendance to all appointments and deadlines.
  • Prepare and distribute correspondence, memos, and reports, improving communication flow within the organization.
  • Organize and maintain electronic and paper files, resulting in a 15% reduction in document retrieval time.
  • Assist in the preparation of presentations and reports for executive meetings, leading to improved decision-making processes.
Administrative Assistant
March 2015 - December 2017
ABC Corporation | City, State
  • Provided administrative support to a team of 10 professionals, ensuring seamless daily operations.
  • Managed office supplies and inventory, resulting in a 10% cost savings.
  • Coordinated logistics for company events and meetings, leading to a 25% increase in attendance.
  • Conducted research and compiled data for reports and presentations, contributing to informed decision-making.
  • Handled incoming calls and inquiries, providing excellent customer service and support.
Office Assistant
June 2013 - February 2015
DEF Organization | City, State
  • Assisted in the onboarding process for new employees, ensuring a smooth transition into the organization.
  • Managed incoming and outgoing mail, packages, and deliveries, improving mailroom efficiency.
  • Maintained office equipment and coordinated repairs as needed, reducing downtime by 20%.
  • Assisted in the planning and execution of office events and team-building activities.
  • Supported the HR department in scheduling interviews and processing paperwork for new hires.
EDUCATION
Bachelor's Degree in Business Administration, XYZ University
Graduated: May 2013
SKILLS

Technical Skills

Microsoft Office Suite, Google Workspace, Database Management, Calendar Management, Document Management, Spreadsheets, Data Entry, Email Management, Internet Research, Typing Speed: 70 WPM

Professional Skills

Communication, Time Management, Organization, Attention to Detail, Problem-Solving, Adaptability, Teamwork, Customer Service, Confidentiality, Prioritization

CERTIFICATIONS
  • Certified Administrative Professional (CAP)
  • Microsoft Office Specialist (MOS)
AWARDS
  • Employee of the Month XYZ Company June 2020
  • Excellence in Customer Service Award ABC Corporation 2016
OTHER INFORMATION
  • Holding valid work rights
  • References available upon request

Key Technical Skills

Advanced Microsoft Office Proficiency
Data Entry and Management
File Management
Office Equipment Operation
Email Management
Basic Accounting
Scheduling and Calendar Management
Document Preparation and Management
Customer Relationship Management (CRM) Software
Internet Research and Analysis
Inventory and Supply Management
Project Management Tools
Database Management
Telephone Etiquette
Mail Handling

Key Professional Skills

Exceptional Organizational Skills
Advanced Time Management
Superior Communication Skills
Attention to Detail
Customer Service Excellence
Multitasking Abilities
Professionalism
Discretion and Confidentiality
Interpersonal Skills
Adaptability and Flexibility
Problem-Solving Skills
Dependability and Reliability
Team Collaboration
Stress Management
Initiative and Proactivity

Common Technical Skills for Administrative Support Assistant II

  • Advanced Microsoft Office Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) for creating detailed documents, managing schedules, and handling extensive email communication.
  • Data Entry and Management: Skills in accurately entering, maintaining, and organizing data in various systems and databases.
  • File Management: Expertise in organizing and maintaining both physical and digital files systematically and securely.
  • Office Equipment Operation: Competence in using and troubleshooting standard office equipment such as printers, scanners, and copiers.
  • Email Management: Proficiency in managing extensive email correspondence and organizing communication efficiently.
  • Basic Accounting: Understanding of basic accounting principles to assist with invoicing, expense tracking, budget management, and financial reporting.
  • Scheduling and Calendar Management: Ability to coordinate and manage appointments, meetings, and complex calendars.
  • Document Preparation and Management: Skills in preparing, formatting, editing, and managing important documents and reports.
  • Customer Relationship Management (CRM) Software: Familiarity with CRM software to manage and track client interactions and relationships.
  • Internet Research and Analysis: Proficiency in conducting thorough internet research to gather relevant information and resources.
  • Inventory and Supply Management: Ability to manage office supplies, track inventory, and coordinate orders efficiently.
  • Project Management Tools: Competence in using basic project management tools to track tasks, timelines, and small projects.
  • Database Management: Expertise in maintaining and updating databases accurately.
  • Telephone Etiquette: Ability to handle phone calls professionally, including answering, directing, and taking messages.
  • Mail Handling: Skills in sorting and distributing incoming mail, as well as preparing outgoing mail efficiently.

Common Professional Skills for Administrative Support Assistant II

  • Exceptional Organizational Skills: Superior organizational skills to manage multiple tasks, schedules, and documents systematically.
  • Advanced Time Management: Outstanding time management abilities to prioritize tasks, meet deadlines, and handle urgent requests efficiently.
  • Superior Communication Skills: Excellent verbal and written communication skills to interact professionally with colleagues, clients, and stakeholders.
  • Attention to Detail: Keen attention to detail to ensure accuracy and quality in all tasks, from data entry to document preparation.
  • Customer Service Excellence: Exceptional customer service skills to greet visitors warmly, handle inquiries, and provide assistance courteously.
  • Multitasking Abilities: Advanced multitasking abilities to manage various high-priority responsibilities simultaneously without compromising quality.
  • Professionalism: High level of professionalism in appearance, communication, and conduct in all interactions.
  • Discretion and Confidentiality: Ability to handle sensitive information with discretion and maintain confidentiality.
  • Interpersonal Skills: Strong interpersonal skills to build and maintain positive relationships with colleagues and visitors.
  • Adaptability and Flexibility: Exceptional flexibility and adaptability to respond to changing priorities and handle unforeseen challenges.
  • Problem-Solving Skills: Advanced problem-solving skills to address and resolve complex issues promptly and effectively.
  • Dependability and Reliability: Strong sense of dependability and reliability to ensure consistent and accurate performance.
  • Team Collaboration: Ability to work collaboratively with team members and contribute to a positive work environment.
  • Stress Management: Skills in managing stress and maintaining composure in fast-paced and high-pressure situations.
  • Initiative and Proactivity: Proactive attitude to take initiative in identifying and addressing office needs and improvements.
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