Professional Summary
Dedicated and results-driven Junior Operations Supervisor with over 3 years of experience in overseeing daily operations, optimizing processes, and driving efficiency. Adept at leading cross-functional teams, implementing strategic initiatives, and achieving measurable outcomes. Proven track record of improving operational performance, reducing costs, and enhancing productivity. Strong analytical skills combined with excellent communication and leadership abilities.
WORK EXPERIENCE
Operations Supervisor
June 2018 - Present
ABC Company | City, State
- Led a team of 15 employees in the daily operations of the facility, ensuring adherence to safety protocols and quality standards.
- Implemented new scheduling system that resulted in a 20% increase in productivity and a 15% reduction in overtime costs.
- Conducted regular performance evaluations and provided coaching to team members, resulting in a 10% improvement in overall team performance.
- Collaborated with the procurement department to streamline inventory management processes, leading to a 25% reduction in inventory holding costs.
- Developed and implemented training programs for new hires, resulting in a 30% decrease in onboarding time.
Operations Coordinator
March 2016 - May 2018
XYZ Corporation | City, State
- Coordinated daily operations activities, including inventory management, order processing, and logistics coordination.
- Analyzed operational data to identify areas for improvement and implemented process enhancements that resulted in a 15% reduction in order fulfillment time.
- Collaborated with cross-functional teams to optimize supply chain processes, leading to a 10% decrease in transportation costs.
- Conducted regular audits to ensure compliance with regulatory requirements and quality standards.
- Assisted in the development of operational budgets and monitored expenses to achieve cost savings of 12%.
Operations Assistant
January 2014 - February 2016
123 Industries | City, State
- Provided administrative support to the operations team, including scheduling meetings, preparing reports, and maintaining documentation.
- Assisted in the implementation of a new CRM system, resulting in a 20% increase in customer satisfaction ratings.
- Coordinated with vendors to negotiate contracts and pricing agreements, achieving cost savings of 8%.
- Conducted research and analysis to support operational decision-making processes.
- Assisted in the development of standard operating procedures to improve efficiency and consistency in operations.
EDUCATION
Bachelor's Degree in Business Administration,
XYZ University
Jun 20XX