Professional Summary
Dedicated and results-driven Lead Administrative Support Assistant with over 8 years of experience in providing high-level administrative support. Proven track record of optimizing office operations, streamlining processes, and enhancing efficiency. Skilled in managing complex calendars, coordinating meetings, and handling confidential information with discretion. Adept at leading a team of administrative professionals to achieve organizational goals and objectives. Seeking to leverage my expertise in administrative support to contribute to the success of XYZ Company.
WORK EXPERIENCE
Lead Administrative Support Assistant
January 2018 - Present
ABC Company | City, State
- Supervise a team of 5 administrative assistants, providing guidance and support to ensure seamless office operations.
- Implement new filing system, resulting in a 20% increase in efficiency in retrieving important documents.
- Coordinate and schedule meetings for senior management, resulting in a 15% increase in on-time meeting attendance.
- Oversee travel arrangements for executives, reducing travel costs by 10% through strategic planning and negotiation with vendors.
- Develop and maintain office policies and procedures, leading to a 25% decrease in errors and inconsistencies in administrative tasks.
Lead Administrative Support Assistant
April 2022 - Present
ABC Enterprises | City, State
- Led a team of 10 administrative staff, enhancing overall productivity by 28% through streamlined processes and continuous training.
- Implemented new administrative procedures, reducing paperwork processing times by 22% and increasing workflow efficiency.
- Managed the administrative budget of $350,000, achieving a 12% reduction in costs through diligent monitoring and resource allocation.
- Provided high-level administrative support to senior executives, resulting in a 20% improvement in executive time management.
- Organized corporate events, meetings, and conferences, maintaining a 95% satisfaction rate and consistently staying under budget.
- Introduced and managed new office technology solutions, reducing manual tasks by 25% and improving overall office productivity.
Administrative Support Assistant
January 2018 - March 2022
XYZ Corporation | City, State
- Supervised a team of 8 administrative assistants, increasing team efficiency by 25% through effective training and process improvements.
- Managed office operations and coordinated with various departments, reducing inter-departmental communication delays by 20%.
- Oversaw the creation, organization, and maintenance of digital and physical documents, improving retrieval times by 30%.
- Handled complex scheduling for senior executives, optimizing calendar management and reducing scheduling conflicts by 15%.
- Planned and executed over 50 corporate events annually, staying within budget and achieving a 90% satisfaction rate from attendees.
- Managed office supply inventory and procurement, reducing costs by 18% through strategic vendor negotiations.
EDUCATION
Bachelor's Degree in Business Administration,
XYZ University
Graduated: May 2012