Professional Summary
Dedicated and results-oriented Lead Product Operations Manager with over 8 years of experience in driving product strategy, optimizing operational processes, and leading cross-functional teams to deliver exceptional results. Proven track record of increasing efficiency, reducing costs, and enhancing product quality. Adept at implementing innovative solutions to streamline operations and maximize profitability. Strong leadership skills combined with a strategic mindset to drive business growth and exceed organizational goals.
WORK EXPERIENCE
Lead Product Operations Manager
January 2018 - Present
ABC Company | City, State
- Spearheaded the development and implementation of a new product roadmap, resulting in a 20% increase in product revenue within the first year.
- Led a team of product managers and analysts to optimize product performance, resulting in a 15% reduction in production costs.
- Collaborated with the marketing team to launch a new product line, which led to a 25% increase in market share.
- Implemented a new inventory management system, reducing excess inventory by 30% and improving order fulfillment by 20%.
- Conducted regular performance reviews and provided coaching to team members, resulting in a 10% increase in employee satisfaction.
Product Operations Manager
March 2014 - December 2017
XYZ Company | City, State
- Developed and implemented operational strategies to improve product quality, resulting in a 15% decrease in product defects.
- Managed vendor relationships and negotiated contracts, leading to a 10% reduction in procurement costs.
- Oversaw the production schedule and optimized production processes, increasing production efficiency by 20%.
- Analyzed market trends and customer feedback to identify new product opportunities, resulting in a 30% increase in product offerings.
- Conducted regular performance evaluations and provided training to team members, resulting in a 15% improvement in productivity.
Operations Analyst
June 2010 - February 2014
DEF Company | City, State
- Analyzed operational data to identify inefficiencies and implemented process improvements, resulting in a 25% reduction in operational costs.
- Developed and maintained operational reports to track key performance indicators, leading to a 20% increase in productivity.
- Collaborated with cross-functional teams to streamline communication and improve project coordination, resulting in a 15% decrease in project timelines.
- Conducted market research and competitive analysis to identify growth opportunities, leading to a 10% increase in market share.
- Provided training and support to team members on new processes and systems, resulting in a 10% improvement in employee performance.
EDUCATION
Bachelor's Degree in Business Administration,
XYZ University
May 2010
Master's Degree in Operations Management,
ABC University
May 2012