Professional Summary
Results-driven Lead Program Manager with over 8 years of experience in successfully managing and delivering complex programs. Adept at leading cross-functional teams, developing strategic plans, and ensuring project success through effective communication and problem-solving skills. Proven track record of achieving measurable outcomes and exceeding project goals. Seeking to leverage expertise in program management to drive success at XYZ Company.
WORK EXPERIENCE
Lead Program Manager
March 2018 - Present
ABC Company | City, State
- Developed and implemented strategic plans for multiple programs, resulting in a 20% increase in overall program efficiency.
- Led a team of 15 project managers and coordinators, providing guidance and support to ensure project milestones were met on time and within budget.
- Collaborated with stakeholders to define project scope and objectives, resulting in a 15% increase in customer satisfaction ratings.
- Implemented a new project management software, leading to a 30% reduction in project timeline and a 25% cost savings.
- Conducted regular performance evaluations and provided coaching to team members, resulting in a 10% increase in employee retention rates.
Senior Program Manager
June 2014 - February 2018
DEF Company | City, State
- Managed a portfolio of projects with a total budget of $5 million, delivering all projects on time and within budget.
- Implemented a risk management strategy that reduced project risks by 20% and increased project success rates by 15%.
- Developed and maintained project schedules, ensuring timely delivery of project milestones and client deliverables.
- Conducted regular project status meetings with stakeholders, resulting in improved communication and alignment on project goals.
- Led the implementation of a new quality assurance process, resulting in a 25% reduction in defects and rework.
Program Manager
January 2010 - May 2014
GHI Company | City, State
- Oversaw the successful launch of a new product line, resulting in a 30% increase in revenue within the first year.
- Managed a team of 10 project coordinators, providing mentorship and guidance to ensure project success.
- Developed and monitored project budgets, achieving a 10% cost savings through efficient resource allocation.
- Implemented a new project tracking system, improving project visibility and leading to a 20% increase in on-time project delivery.
- Collaborated with cross-functional teams to streamline processes and improve project efficiency, resulting in a 15% reduction in project timelines.
EDUCATION
Master of Business Administration,
XYZ University
Jun 20XX
Bachelor of Science in Engineering,
ABC University
Jun 20XX