Professional Summary
Dedicated and results-driven Operations Team Lead II with over 8 years of experience in leading and optimizing operational processes. Proven track record of driving efficiency, cost savings, and revenue growth through strategic planning and team leadership. Skilled in process improvement, project management, and cross-functional collaboration. Adept at analyzing data to make informed decisions and drive continuous improvement. Seeking to leverage my expertise in operations management to drive success at XYZ Company.
WORK EXPERIENCE
Operations Team Lead II
January 2018 - Present
ABC Company | City, State
- Led a team of 15 operations specialists in optimizing workflow processes, resulting in a 20% increase in productivity.
- Implemented a new inventory management system, reducing stockouts by 15% and saving $50,000 in annual costs.
- Conducted regular performance evaluations and provided coaching to team members, resulting in a 10% increase in employee satisfaction.
- Collaborated with cross-functional teams to streamline communication and improve project timelines, leading to a 25% reduction in project completion time.
- Developed and implemented training programs for new hires, resulting in a 30% decrease in onboarding time.
Operations Manager
March 2014 - December 2017
DEF Company | City, State
- Oversaw daily operations, including inventory management, logistics, and quality control, ensuring on-time delivery of products to customers.
- Implemented lean manufacturing principles, reducing waste by 15% and increasing production efficiency by 10%.
- Analyzed production data to identify bottlenecks and inefficiencies, leading to a 20% increase in overall equipment effectiveness.
- Managed vendor relationships and negotiated contracts, resulting in a 10% cost savings on raw materials.
- Conducted regular safety audits and implemented corrective actions, resulting in a 25% decrease in workplace accidents.
Operations Coordinator
June 2010 - February 2014
GHI Company | City, State
- Coordinated daily operations, including scheduling, resource allocation, and performance tracking.
- Developed and maintained standard operating procedures to ensure consistency and quality in operations.
- Analyzed customer feedback and implemented process improvements, leading to a 15% increase in customer satisfaction.
- Managed a team of 10 operations specialists, providing guidance and support to achieve department goals.
- Conducted regular audits to ensure compliance with regulatory requirements and industry standards.
EDUCATION
Bachelor's Degree in Business Administration,
XYZ University
Jun 20XX