Professional Summary
Dedicated and results-oriented Pharmacy Manager with over 8 years of experience in leading pharmacy operations, optimizing workflow efficiencies, and ensuring exceptional patient care. Proven track record of driving revenue growth, reducing costs, and improving medication management processes. Skilled in team leadership, strategic planning, and regulatory compliance. Seeking to leverage expertise in pharmaceutical management to contribute to the success of XYZ Pharmacy.
WORK EXPERIENCE
Pharmacy Manager
January 2018 - Present
ABC Pharmacy | City, State
- Developed and implemented strategies to increase prescription volume by 15% through targeted marketing campaigns and physician outreach programs.
- Led a team of 15 pharmacy staff members, providing training and mentorship to improve customer service and medication dispensing accuracy.
- Implemented inventory management system resulting in a 20% reduction in excess stock and a 10% decrease in expired medications.
- Ensured compliance with all state and federal regulations, resulting in a 100% passing rate during regulatory inspections.
- Collaborated with healthcare providers to optimize medication therapy management services, leading to a 25% increase in patient adherence rates.
Pharmacy Manager
March 2014 - December 2017
DEF Pharmacy | City, State
- Managed pharmacy budget, reducing operating costs by 12% while maintaining high-quality patient care standards.
- Implemented a medication synchronization program, resulting in a 30% improvement in medication adherence rates among chronic disease patients.
- Conducted regular performance evaluations and implemented training programs that led to a 15% increase in employee productivity.
- Oversaw the implementation of a medication therapy management program, resulting in a 20% increase in revenue from clinical services.
- Resolved medication-related issues and patient concerns, achieving a 95% customer satisfaction rate.
Pharmacy Manager
June 2010 - February 2014
GHI Pharmacy | City, State
- Streamlined prescription filling process, reducing wait times by 20% and improving overall customer satisfaction.
- Implemented a medication counseling program, resulting in a 15% increase in patient understanding of medication usage and side effects.
- Conducted regular audits to ensure accurate billing and coding practices, leading to a 10% increase in revenue.
- Collaborated with healthcare providers to optimize medication regimens, resulting in a 25% reduction in medication errors.
- Received "Pharmacist of the Year" award in 2012 for outstanding leadership and dedication to patient care.
EDUCATION
Bachelor of Science in Pharmacy,
XYZ University
Jun 20XX