Professional Summary
Dedicated and results-driven Senior Benefits Administrator with over 8 years of experience in managing and optimizing employee benefits programs. Adept at developing and implementing strategic benefit plans to attract and retain top talent while ensuring compliance with regulations. Proven track record of achieving cost savings and improving employee satisfaction through innovative benefit solutions. Strong analytical skills combined with excellent communication and problem-solving abilities.
WORK EXPERIENCE
Senior Benefits Administrator
January 2018 - Present
ABC Company | City, State
- Developed and implemented a new wellness program that resulted in a 15% decrease in employee absenteeism and a 20% increase in employee engagement.
- Conducted regular audits of benefit plans to ensure compliance with state and federal regulations, resulting in a 100% compliance rate.
- Negotiated with benefit providers to reduce costs by 10% while maintaining the quality of benefits offered to employees.
- Led open enrollment sessions, resulting in a 95% participation rate and a 98% satisfaction rate among employees.
- Analyzed data on benefit utilization and made recommendations for plan adjustments, leading to a 10% reduction in overall benefit costs.
Benefits Specialist
March 2014 - December 2017
XYZ Corporation | City, State
- Managed the day-to-day administration of employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
- Conducted training sessions for employees on benefit options and enrollment processes, resulting in a 90% increase in employee understanding of benefits.
- Collaborated with HR team to streamline benefit enrollment processes, reducing processing time by 20%.
- Resolved benefit-related issues for employees in a timely and efficient manner, maintaining a 95% satisfaction rate.
- Prepared reports on benefit utilization and costs for senior management, providing insights for strategic decision-making.
Benefits Coordinator
June 2011 - February 2014
DEF Organization | City, State
- Assisted in the implementation of a new benefits management system, resulting in a 30% increase in efficiency in benefit administration processes.
- Coordinated with external vendors to ensure accurate and timely processing of benefit claims, reducing errors by 15%.
- Managed the communication of benefit changes to employees, resulting in a 90% awareness rate among staff.
- Conducted benchmarking studies to compare the organization's benefit offerings with industry standards, leading to the introduction of new benefits to stay competitive.
- Assisted in the development of benefit policies and procedures to ensure compliance with legal requirements.