Professional Summary
Dedicated and results-driven Operations Supervisor with over 8 years of experience in overseeing and optimizing operational processes. Adept at leading cross-functional teams to achieve operational excellence and drive efficiency. Proven track record of implementing cost-saving initiatives and improving productivity. Skilled in strategic planning, process improvement, and team management.
WORK EXPERIENCE
Operations Supervisor
January 2018 - Present
ABC Company | City, State
- Lead a team of 15 employees in daily operations, including scheduling, training, and performance management.
- Implemented new inventory management system, resulting in a 20% reduction in stockouts and a 15% increase in on-time deliveries.
- Analyzed operational processes and identified areas for improvement, leading to a 10% decrease in production costs.
- Conducted regular performance evaluations and provided coaching to team members, resulting in a 25% increase in overall team productivity.
- Collaborated with cross-functional teams to streamline communication and improve workflow efficiency.
Operations Manager
March 2015 - December 2017
DEF Corporation | City, State
- Oversaw all aspects of operations, including budgeting, forecasting, and resource allocation.
- Implemented lean manufacturing principles, resulting in a 15% increase in production efficiency.
- Developed and implemented safety protocols, leading to a 30% reduction in workplace accidents.
- Conducted regular audits to ensure compliance with industry regulations and standards.
- Managed vendor relationships and negotiated contracts to reduce costs and improve quality.
Operations Coordinator
June 2012 - February 2015
XYZ Inc. | City, State
- Coordinated daily operations, including scheduling, logistics, and inventory management.
- Implemented a new customer service training program, resulting in a 20% increase in customer satisfaction ratings.
- Analyzed data to identify trends and opportunities for process improvement.
- Assisted in the development of standard operating procedures to streamline operations.
- Collaborated with cross-functional teams to ensure alignment and efficiency across departments.
EDUCATION
Bachelor's Degree in Business Administration,
ABC University
Jun 20XX